Special Considerations
Even under precise exam conditions, unexpected situations can happen which end up affecting a learner’s performance. These can include anything from a fire alarm going off to a sudden illness or injury.
In these circumstances, you can ask for special considerations to support learners who were prepared and present for their exam, but were disadvantaged due to circumstances beyond their control.
How to Apply
Your application must include written supporting documentation, such as a medical certificate or a statement from the examiner, centre coordinator, learner, or parent/guardian. Suitable supporting documentation will vary depending on the circumstances.
Applications must be sent within 10 days of the exam.
To apply for a special consideration, please contact us:
Special considerations could include:
- The exam was interrupted by someone entering the exam room
- The exam was stopped because of a power cut
- The learner is recently bereaved
- The learner has a chronic condition which worsened at the time of the exam
- The learner missed some of their exam due to illness or injury
What Happens Next
If the application is approved by LAMDA Exams, the learner’s performance will then be reviewed in consultation with the examiner, taking the special considerations into account.
This may not be possible if the assessment criteria were not met during the exam. In these cases, we are able to offer learners the opportunity to take their exam again. Exam fees will be refunded, and the learner will be issued with a Transfer Credit Voucher allowing them to retake their exam at no further cost to them. Vouchers are valid for a full year.
Appeals
If you are unhappy with the result of your application for special considerations, you may make an appeal.
Further Information
Enquiry About Results
Submit a query about your results for them to be looked at.
Appeals
Submit an appeal if you are unhappy with your results.
Complaints
Understand the process for making a formal complaint.
Contact Us
For support and assistance, contact the LAMDA Exams Team.