We will always try to work with you in order to resolve any issues that come up. We offer a number of ways to help accommodate the needs of our learners, from Reasonable Adjustments and Special Considerations to offering you the opportunity to question your results.
If you are unhappy with the outcome of these processes, you can make a formal appeal.
The appeal process
The Stage One Appeal Form and any supporting documentation should be submitted to LAMDA Exams within 15 working days of our original response and clearly explain why you disagree with our decision.
We will confirm that we have received your form and then give it to an investigating manager. The investigating manager will consider the application and reply in writing with their decision within 15 working days.
If you are not satisfied by the outcome, you can submit a Stage Two appeal.
The Stage Two Appeal Form and any supporting documentation should be submitted to LAMDA Exams within 15 working days of receiving the decision to the Stage One Appeal. A Stage Two appeal costs £100 to make, but this fee will be refunded if the appeal is successful.
We will confirm that we have received your appeal form. An appeals panel will then meet within 20 working days to discuss the appeal. The panel will be chaired by the head of examinations, a member of the LAMDA Examination Committee and someone connected to the educational sector who is independent of LAMDA. The panel will be asked to make a unanimous decision.
If you are not satisfied by the outcome, you can submit a request for an independent review.
An independent review can be requested within 15 working days of the receiving the decision of the Stage Two appeal by emailing [email protected] or by sending a letter by to the head of examinations:
Head of Examinations
155 Talgarth Road
An independent review costs £100. This fee, and the Stage Two fee, will be refunded if your appeal is successful.
Independent reviews are conducted by a person who is not connected to LAMDA. Their decision is final, and no further appeals can be requested.