Teacher FAQs

All entries must be submitted via the digital entry form.

Any changes to your entry or requests must be emailed to the Exams team, we cannot accept changes and requests via telephone.

The final exam details and relevant exam paperwork will be emailed to the person who entered the learner, 7-14 days prior to the exam event.

Once the event has been scheduled, the date and time allocated cannot be altered. Should the learner now not be able to make the

allocated time, the learner cannot swap exam dates and no refund will be offered.

We can only discuss the entry with the correspondence contact (the person who entered the learner).

Date requests for face-to-face exam events must be submitted via ExamTrack. Date requests for remote online assessments must be emailed to the Exams team. We cannot guanratee date requests will be approved. Requests will be responded to within 10 working days. During peak period, this may take longer.

Any changes to a submission or requests must be emailed to the Exams team, we cannot accept changes and requests via telephone.

No changes can be made when the event start date is less than 14 days away

We can only correspond with the Centre Coordinator or Head of Centre. All written communication must be exchanged using a registered email address, requests from unrecognised emails will not be accepted.

We are currently only examining international learners via remote online assessments, for any queries please email the Exams team.

Reasonable Adjustment applications must be submitted six weeks in advance of the examination event start date. 

Reasonable Adjustment applications must include a completed application form and supporting documentation written and signed by a SENCo, Specialist Teacher and/ or medical professional. 

We cannot respond to finance or Transfer Credit Vouchers queries via telephone, please continue to email any finance queries to the Exams team.

Payment can be made via BACS, or ExamTrack for Private Centres

Transfer Credit Voucher requests will be acknowledged within 10 working days of receipt. Vouchers will be issued alongside results for the relevant event

Results are posted within 30 working days of the last date of the session, unless otherwise communicated.

We can only discuss the results with the centre coordinator (Private Centres) and correspondence contact (Public Centres)

We update UCAS regularly with all awards issued that have UCAS points associated to them.

Still haven't found what you're looking for?

Find more of our FAQs for teachers below, or explore our Help & Resources page.

Yes! We run several courses specially made for teachers. You can find out what we have coming up on our events page.

There are no specific qualifications to be listed on the LAMDA Exams’ Directory of Teachers, however you should be capable of preparing learners for their LAMDA Exams. 

To be listed on the directory head to our website to purchase a membership. This can be done on our online shop.

You can book your learners in to take their exams at any one of our LAMDA Centres by filling in the relevant forms on our book an exam page

If you are booking in a large group of learners to take their exams, you may find it more cost effective and convenient to set up your venue as a private centre. You can find out more about the process and benefits here

We have exam centres all over the world.

We currently have 32 in the UK, in Bath, Belfast, Birmingham, Blackpool, Bournemouth, Bristol, Burley. Cambridge, Cheltenham, Colchester, Coleraine, Edinburgh, Haywards Heath, Kent (Ashford), Leamington Spa, Leeds, Leicester, Leigh-on-Sea, Liverpool, London, Manchester, Newcastle, Northampton, Nottingham, Plymouth, Portsmouth, Ryde, Sheffield, Stoke on Trent, Stokesley, Swansea and Swindon.

Outside of the UK, we currently hold exam events in: Australia, Bahrain, Belgium, Cayman Islands, China, Cyprus, Czech Republic, France, Gabon, Germany, Greece, Hong Kong, India, Ireland, Japan, Kenya, Kuwait, Luxembourg, Malaysia, Malta, Monaco, Nigeria, Poland, Qatar, Romania, Singapore, South Africa, Spain, Sri Lanka, Switzerland, Tanzania, Thailand, UAE, Uganda, USA and Vietnam. 

For information about LAMDA Centres outside of the UK, get in touch with our exams team.

For those who live without easy reach of a centre, we have online assessments which are accessible all over the world. You can find out more about which of our exams are available for online assessment here

Yes! You can register your venue as a private centre, which means that only you will be able to book learners into the exam events there. Once you are set up you will be given access to ExamTrack, from where you can book exam dates and register learners. Read more about private centres here.

Yes! We launched online assessments in June 2020. These take place over Zoom and are available for most of our solo exams. You can read more about them and find out how to book here

ExamTrack is the online portal for LAMDA Exams. It allows you book exam dates, register learners and make payments.

At the moment, you can only use ExamTrack to organise bookings at your own venue, and not at one of the LAMDA Centres.

Once your venue has been registered as a private centre, you will be set up with an account on ExamTrack.

You can login to your account here. 

If you need help, you can read our how-to guide and watch our tutorial videos.

LAMDA Exams is a recognised awarding organisation by Ofqual (the Office of Qualifications and Examinations Regulations in England), and the corresponding regulatory authorities in Wales (Qualification Wales) and Northern Ireland (Council for the Curriculum, Examinations & Assessment).

What this means is that all LAMDA regulated exams have been designed in such a way that a direct comparison can be made between LAMDA regulated exams and academic qualifications like GCSEs and A-levels. Learners taking these exams are tested on their knowledge, skills and understanding of the subject and will only be awarded a qualification if they show they have achieved the required level.

Our non-regulated exams are specific to LAMDA Exams.

Absolutely. We are committed to supporting the needs of our learners. You can apply for what is called a Reasonable Adjustment. These can include things like extra exam time or providing documents in a more accessible format for the learner. Applications must be submitted at least six weeks before the scheduled exam. You can read more about Reasonable Adjustments and how to apply for them.

You can submit an Enquiry About Results. You can read more about the process here.

You can submit an Enquiry About Results. If the mistake happened at our end, we won’t charge you to replace the certificate.

We will post your results within 30 working days of the exam event. If you still haven’t received your results by then, please contact LAMDA Exams in writing, confirming your postal address.

We want your learners to have their original results and certificates so we’ll ask you to wait until we’ve received them back in the post. While you’re waiting we can send you copies of your learners’ Examination Reports and their results.

If we don’t receive your certificates back within three weeks of the date we posted them to you or you’re keen to receive the certificates, we can issue certificates with the word ‘Duplicate’ printed on them.

The best way to reach the exams team is by emailing us.

You can also write to us at:
155 Talgarth Road
W14 9DA
United Kingdom 

If you are in the UK and prefer to speak on the phone, we have a call back service where a member of our exams team will phone you on your preferred number. You can make your request by using the form here.

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